Support Policy

Support Policy — Updated Third‑Party Support Section

Third‑Party Software Support

SmartieBytes can assist with:

  • accessing tutorials
  • understanding concepts
  • basic troubleshooting
  • clarification questions

SmartieBytes cannot provide support for:

  • Google Workspace account issues
  • Microsoft 365 account issues
  • AI agent errors
  • Canva/Kittl technical problems
  • Affinity/Cavalry bugs
  • Visual Studio Code configuration
  • Notion workspace issues
  • TextStudio/FontStudio technical faults
  • WordPress or Payhip technical issues

For technical problems, please contact the official support team of the respective platform.